The Latest
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NBC CT Responds helps Hartford woman when check sent to loved one gets lost
In a world of waiting on hold or hoping a bot can fix your consumer problem, NBC CT Responds is here to help. A Hartford woman reached out after she paid almost $60 to overnight a hefty cashier’s check to a loved one, but it never arrived. On a deadline, she then spent even more money to wire the cash….
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Settlement imposed on bankrupt solar company that operated in Connecticut
Action has been taken against a solar company that NBC CT Responds has been reporting on for some time now. A judge has imposed a $5 million judgment against Vision Solar. The solar company was accused of committing high-pressure sales tactics, making misrepresentations to consumers, and doing unpermitted work, among other allegations. This judgment settles a lawsuit brought against the…
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6 questions to ask before donating to Hurricane Milton relief: BBB
As Floridians continue to assess the damage caused by Hurricane Milton, the Better Business Bureau Giving Alliance recommends consumers ask these six questions before donating. Number one: Can the charity provide fast assistance? Does it already have an on-the-ground presence in the impacted areas? Check the charity’s website to see if it shares how it’s ready to help. Number...
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Fans of ‘Little House on Prairie' detail ‘disastrous' 50th anniversary event in CT
“Little House on the Prairie” is considered one of the most popular television shows of all time. It continues to air today on Cozi-TV, which is owned by NBCUniversal Media. But some celebrations of its 50-year anniversary this year have turned sour for fans and cast members alike. And it all came to a head here in Connecticut. NBC CT...
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Essex fan warns of ‘ticket takeovers' after Taylor Swift seats stolen online
It’s any ticket holder’s nightmare. Tickets stolen from online accounts just days before events fans have been looking forward to attending. It’s happening across the country, and even here in Connecticut too. “It’s a violation because you’re just like ‘how, how did they get in?’” said Blaine Heck, of Essex. Heck had been counting down the days to see...
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‘I was overcharged': Burlington consumer warns of shady garage repair work
A Burlington woman was overcharged for a garage door repair. When her garage door wouldn’t open, she searched online for help. “I went to Google, and I found the first business that popped up at the very top that said Farmington location,” said Lori Chadwick, who said she then called “ASAP Garage Door Repair.” “I thought it was a...
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Pause, do research before scanning a QR code
As we’ve become more familiar with seeing QR codes on just about everything, we’ve gained trust in the scanning system. And scammers are taking advantage of that. “The scammers, they are the only criminals we refer to as artists. And they always know what people are interested in or what’s current they’re going try to manipulate that,” Steven Weisman...
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Buying tickets to see Billy Joel sparks fan frustration
Billy Joel tickets went on sale Friday. He’s set to play at Mohegan Sun in February. But within seconds, it seemed only resale seats were available for sky-high prices. “The resale is almost like legalized scalping. These people buy up these tickets and triple the prices and it’s disgusting,” Melody Baker, of Westbrook, said. She said she’s seen the...
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‘If it rains, it'll flood:' CT Insurance Department encourages consumers to get flood insurance
Cleanup continues in flood-stricken Connecticut communities. And for so many living in or owning businesses in these areas, flood insurance wasn’t something they ever thought they’d ever need. Now state insurance experts are encouraging all home and business owners to get it. Connecticut Insurance Department Commissioner Andrew Mais says this is something all homeowners should think about purchasing, not...
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New Britain mom shares success story after paying off $20K in debt
Credit card debt for Americans continues to climb and paying it off can feel like an uphill battle. But it is possible, just ask a New Britain mom. In the video, she shares with NBC CT Responds how nonprofit, Money Management International (MMI), helped her pay off more than $20,000 in debt in four years. Here are some tips to…