The Latest
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NBC CT Responds gets $132K+ back to consumers in 2024
NBC CT Responds has your back. In 2024, our team recouped $132,750.73 for viewers, a hefty increase from $99,961.24 in 2023. And, our work continues in the new year! If you have a consumer issue that you’ve tried to get a handle on, but you’re not making headway, click here to fill out NBC CT Respond’s consumer complaint form. We…
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Don't lose your cash: Spend FSA contributions before 2025
If you’ve set aside money for a flexible spending account (FSA), an account balance typically expires at the end of the year. In simpler terms: it’s use it or lose it. An FSA is a pre-tax account designed to help with your medical expenses. As 2025 nears and you have an FSA, go check your balance and understand your...
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Another family accuses cemetery of moving loved one's body
Last month, NBC CT Responds reported on a cemetery accused of moving buried bodies without telling their loved ones. And since that investigation aired, our team has heard a similar story from yet another family. “I think the families who are going through the grieving process need to be able to have some closure,” said Adam David. David, of Holyoke,…
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‘Oopsie, we made a poopsie!' CT woman's toilet paper sweepstakes win taken away
A year’s worth of Charmin toilet paper seemed too good to be true for a Connecticut resident who received an error message and a $2 coupon instead.
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Traveling to or through the UK? There's a new form you need to fill out
If you’re traveling to the United Kingdom next year, there’s a new form Americans must fill out. You’ll need an electronic travel authorization (ETA) from the UK government beginning Jan. 8. This will be electronically linked to your passport and is valid for two years, or until your passport expires. The UK says this will enhance their security. It...
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Beware of shady shipping, job scam texts this holiday season
The holiday season is a busy one and bad actors are trying to take advantage of that. If you have been receiving unsolicited texts about package deliveries and other topics, you’re not alone. Just ask NBC CT Responds Consumer Reporter Caitlin Burchill. She has received multiple just these last two weeks. And if they’re messing with someone who investigates...
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Montville business owner calls NBC CT Responds when $36K purchase doesn't arrive
A Montville small business owner has been in a bind. Shierka Billips spent almost $36,000 on a printer to expand her business, SVG on Demand. But she never received it, so she called NBC CT Responds for help. Billips purchased the printer from OmniPrint International, a California-based company, at a tradeshow this spring. She said she was told to expect…
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Feds urge people to encrypt messages: how do we do that?
The FBI and others are now recommending that Americans send encrypted messages while texting or emailing someone. This comes after officials told NBC News that there was an unprecedented cyberattack on American telecommunications companies by China. NBC CT Responds breaks down how we do that. Sending encrypted text means the data gets scrambled as it is sent, and only a…
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Bristol company's noise level still out of compliance, health district says
The debate over a low frequency sound coming from a Bristol facility continues to make noise. On Tuesday, Kevin Ainsworth, a lawyer representing the Bristol-Burlington Health District, said the latest’s improvements made by Reworld have not decreased noise coming from induced draft fans. He said on Dec. 6, “the BBHD took some acoustical measurements which determined that there was no…
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Holiday shopping money-saving tips for Black Friday and beyond
While Black Friday looks a lot different than the lines, crowds and chaos of the past, it still marks the start of the holiday shopping season. “Black Friday and Cyber Monday really are the best time of year to get the biggest discounts on pretty much everything,” said Samantha Gordon, the deals editor for Consumer Reports. But if you...
