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Bristol company says it has reduced sound bothering residents, health district disagrees
Reworld says it has reduced noise in the neighborhood, but the local health district says the company is still not in compliance. NBC CT Responds has heard countless complaints about the nagging noise coming from the waste-to-energy facility in Bristol. Locals tell us the low-frequency sound is driving them crazy, so much so that the health distric... -
Don't fixate on certain state business credentials when hiring a company: DCP
Last month, NBC CT Responds shared a Burlington consumer’s cautionary tale. A quick online search got Lori Chadwick of Burlington a garage door repairman, but it came with a cost. She was overcharged for the work. While NBC CT Responds helped her get some cash back, her story is a good reminder to question businesses with certain state credentials,... -
NBC CT Responds helps Hartford woman when check sent to loved one gets lost
In a world of waiting on hold or hoping a bot can fix your consumer problem, NBC CT Responds is here to help. A Hartford woman reached out after she paid almost $60 to overnight a hefty cashier’s check to a loved one, but it never arrived. On a deadline, she then spent even more money to wire the cash….
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Settlement imposed on bankrupt solar company that operated in Connecticut
Action has been taken against a solar company that NBC CT Responds has been reporting on for some time now. A judge has imposed a $5 million judgment against Vision Solar. The solar company was accused of committing high-pressure sales tactics, making misrepresentations to consumers, and doing unpermitted work, among other allegations. This judgmen... -
6 questions to ask before donating to Hurricane Milton relief: BBB
As Floridians continue to assess the damage caused by Hurricane Milton, the Better Business Bureau Giving Alliance recommends consumers ask these six questions before donating. Number one: Can the charity provide fast assistance? Does it already have an on-the-ground presence in the impacted areas? Check the charity’s website to see if it shares ho... -
Fans of ‘Little House on Prairie' detail ‘disastrous' 50th anniversary event in CT
“Little House on the Prairie” is considered one of the most popular television shows of all time. It continues to air today on Cozi-TV, which is owned by NBCUniversal Media. But some celebrations of its 50-year anniversary this year have turned sour for fans and cast members alike. And it all came to a head here in Connecticut. NBC... -
What to know to get the best deals during Prime Big Deal Days
Amazon’s Prime Big Deals Days starts today. Here are some tips to check to see if you’re getting the best deals.
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Essex fan warns of ‘ticket takeovers' after Taylor Swift seats stolen online
It’s any ticket holder’s nightmare. Tickets stolen from online accounts just days before events fans have been looking forward to attending. It’s happening across the country, and even here in Connecticut too. “It’s a violation because you’re just like ‘how, how did they get in?’” said Blaine Heck, of Essex. Heck had been counting... -
Tips to stay protected from cryptocurrency scams
Leaders and lawmakers are seeking to create more protections for consumers who could be conned using crypto.
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‘I was overcharged': Burlington consumer warns of shady garage repair work
A Burlington woman was overcharged for a garage door repair. When her garage door wouldn’t open, she searched online for help. “I went to Google, and I found the first business that popped up at the very top that said Farmington location,” said Lori Chadwick, who said she then called “ASAP Garage Door Repair.” “I thought it was a... -
Pause, do research before scanning a QR code
As we’ve become more familiar with seeing QR codes on just about everything, we’ve gained trust in the scanning system. And scammers are taking advantage of that. “The scammers, they are the only criminals we refer to as artists. And they always know what people are interested in or what’s current they’re going try to manipulate that,” Steven Weism... -
CT Attorney General says changes for Instagram teen accounts don't go far enough
Meta announced upcoming changes to Instagram accounts for anyone under the age of 18, but Attorney General William Tong says the changes are the least the company can do and they should be doing more to protect younger users.
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Buying tickets to see Billy Joel sparks fan frustration
Billy Joel tickets went on sale Friday. He’s set to play at Mohegan Sun in February. But within seconds, it seemed only resale seats were available for sky-high prices. “The resale is almost like legalized scalping. These people buy up these tickets and triple the prices and it’s disgusting,” Melody Baker, of Westbrook, said. She said she’s seen th... -
‘If it rains, it'll flood:' CT Insurance Department encourages consumers to get flood insurance
Cleanup continues in flood-stricken Connecticut communities. And for so many living in or owning businesses in these areas, flood insurance wasn’t something they ever thought they’d ever need. Now state insurance experts are encouraging all home and business owners to get it. Connecticut Insurance Department Commissioner Andrew Mais says this is so... -
New Britain mom shares success story after paying off $20K in debt
Credit card debt for Americans continues to climb and paying it off can feel like an uphill battle. But it is possible, just ask a New Britain mom. In the video, she shares with NBC CT Responds how nonprofit, Money Management International (MMI), helped her pay off more than $20,000 in debt in four years. Here are some tips to…
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CTDOL no longer sending students to Hartford job training program following NBC CT Responds investigation
The Connecticut Department of Labor says it has removed Fresh Start Technical School from its “eligible provider list” after NBC CT Responds first reported on former students’ frustrations. Earlier this year, the commercial truck driving students told us that they spent weeks of their lives missing out on making money elsewhere, as they... -
Stop the sound: Health district orders Bristol company to reduce noise levels
Remember that nagging noise bothering residents in Bristol and beyond? Our NBC CT Responds team was the first to report this story and listen to local frustrations. This week we’ve learned that local health officials have taken action. The Bristol-Burlington Health District said it has served the company Reworld with notices of violation and an ord...
