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What shoppers should do before Black Friday
As tables are getting set for Thanksgiving feasts, some folks are starting to think ahead to Black Friday sales. Planning ahead is the best thing you can do before Black Friday. Shopping experts say this not only helps you stay on budget, but it can keep you from being swindled too. How so you ask? Samantha Gordon, the deals editor…
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Harborside Inn guests stuck in insurance claim stalemate a year after fire
It was a fire that sparked a state of emergency on Block Island. In August 2023, the historic Harborside Inn burned to the ground. One year later, the aftermath of the flames forced a local couple to reach out to NBC CT Responds for help. Dan and Nancy Collins, of Cheshire, were among the last guests to stay at the…
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Frontier settlement means customers could be owed some money
Frontier customers could soon be owed some cash. On Tuesday, the Office of Consumer Counsel (OCC) said a settlement with the communications company has been approved after Public Utilities Regulatory Authority (PURA) found Frontier repeatedly failed to meet the state’s quality of service standards. As part of the settlement, customers impacted by a... -
‘Is your loved one really where you believe they are?': A cemetery investigation
It’s hard enough having to say goodbye to a loved one, but NBC CT Responds spoke to families who say the pain persists when that loved one is not in their final resting place. Just ask Adrienne Porzycki of Southington. She reached out to our consumer team after her family says they learned her father’s casket was moved to...
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Bristol facility says they're updating fans blamed for nagging noise
There could soon be some relief for Bristol residents and beyond frustrated by a low-frequency sound. Reworld, the trash-to-energy facility, said it has ordered new parts for induced draft fans, which are believed to be causing the noise. Those will be installed later this month. The company included this information in paperwork filed Wednesday to... -
What's being done to protect you when your data is compromised?
How many notices of data breach letters have you received in the mail? And by the time you get the letter, are you able to take action to protect your information? Is the government helping to protect you? NBC Responds and Telemundo Responde reporters working around the country have teamed up to investigate. Here in our state, 1,478 businesse... -
Returnless refunds: Shoppers take note, but don't try to game the system
It’s a trend shoppers and experts alike are seeing when making certain online returns: online retailers giving you a refund and telling you to just keep the item. Kyle James, the founder of Rather-Be-Shopping.com, said he started seeing this trend about a year ago with Amazon returns. The massive e-commerce company tells consumers to keep the item ... -
Here's what you need to know if you haven't voted yet
While early voting has been popular, there will still be a lot of people making their way to the polls on Tuesday. Here are some important things that you need to keep in mind when you cast your vote. Early voting is still open through Sunday, Nov. 3 if you want to avoid any potential stress of voting on Election…
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Holiday shopping: Plan ahead to turn your financial fear into cheer
Oct. 25 marks two months until Christmas. A new study by Bankrate says 28% of people are already stressed out about the cost of holiday shopping, and we still haven’t faced the scare of Halloween. If you are anxious about the cost of holiday shopping, take a deep breath because you’re smart enough to be thinking ahead. Ted Rossman, a… -
Bristol company says it has reduced sound bothering residents, health district disagrees
Reworld says it has reduced noise in the neighborhood, but the local health district says the company is still not in compliance. NBC CT Responds has heard countless complaints about the nagging noise coming from the waste-to-energy facility in Bristol. Locals tell us the low-frequency sound is driving them crazy, so much so that the health distric... -
Don't fixate on certain state business credentials when hiring a company: DCP
Last month, NBC CT Responds shared a Burlington consumer’s cautionary tale. A quick online search got Lori Chadwick of Burlington a garage door repairman, but it came with a cost. She was overcharged for the work. While NBC CT Responds helped her get some cash back, her story is a good reminder to question businesses with certain state credentials,... -
NBC CT Responds helps Hartford woman when check sent to loved one gets lost
In a world of waiting on hold or hoping a bot can fix your consumer problem, NBC CT Responds is here to help. A Hartford woman reached out after she paid almost $60 to overnight a hefty cashier’s check to a loved one, but it never arrived. On a deadline, she then spent even more money to wire the cash….
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Settlement imposed on bankrupt solar company that operated in Connecticut
Action has been taken against a solar company that NBC CT Responds has been reporting on for some time now. A judge has imposed a $5 million judgment against Vision Solar. The solar company was accused of committing high-pressure sales tactics, making misrepresentations to consumers, and doing unpermitted work, among other allegations. This judgmen... -
6 questions to ask before donating to Hurricane Milton relief: BBB
As Floridians continue to assess the damage caused by Hurricane Milton, the Better Business Bureau Giving Alliance recommends consumers ask these six questions before donating. Number one: Can the charity provide fast assistance? Does it already have an on-the-ground presence in the impacted areas? Check the charity’s website to see if it shares ho... -
Fans of ‘Little House on Prairie' detail ‘disastrous' 50th anniversary event in CT
“Little House on the Prairie” is considered one of the most popular television shows of all time. It continues to air today on Cozi-TV, which is owned by NBCUniversal Media. But some celebrations of its 50-year anniversary this year have turned sour for fans and cast members alike. And it all came to a head here in Connecticut. NBC... -
What to know to get the best deals during Prime Big Deal Days
Amazon’s Prime Big Deals Days starts today. Here are some tips to check to see if you’re getting the best deals.
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Essex fan warns of ‘ticket takeovers' after Taylor Swift seats stolen online
It’s any ticket holder’s nightmare. Tickets stolen from online accounts just days before events fans have been looking forward to attending. It’s happening across the country, and even here in Connecticut too. “It’s a violation because you’re just like ‘how, how did they get in?’” said Blaine Heck, of Essex. Heck had been counting...
