State leaders are reviewing lessons learned after a disruptive outage impacted 911 service.
Back on Oct. 22, a large phone network in Connecticut failed.
A statewide alert went out to use non-emergency numbers, or text to 911.
That spurred people to test the system, causing a near 600% spike in text to 911 volume, impairing the 911 centers.
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The state will soon distribute a list of routine numbers for 911 centers so people will know they have a place to call in an emergency.
The state is also exploring more coordination on outage info with local news outlets.
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