April 21, 2015 5:30 pm DSS Looks Ahead to New Phone System Advocates for poor complain of hours on hold and loss of aid US & World Videos 1:42 Car sent flying into the air after speeding through rotary in Massachusetts 0:28 A Vermont state trooper plunges into icy pond to rescue 8-year-old girl 2:59 Keep these travel etiquette tips in mind this holiday season 2:31 Synchronized swimmers: See an incredible triple whale breach