NBC CT Responds

NBC CT Responds has your back. In 2024, our team recouped $132,750.73 for viewers, a hefty increase from $99,961.24 in 2023.

NBC CT Responds has your back. In 2024, our team recouped $132,750.73 for viewers, a hefty increase from $99,961.24 in 2023. And, our work continues in the new year! If you have a consumer issue that you’ve tried to get a handle on, but you’re not making headway, click here to fill out NBC CT Respond’s consumer complaint form. We…

If you’ve set aside money for a flexible spending account (FSA), an account balance typically expires at the end of the year. In simpler terms: it’s use it or lose it.

If you’ve set aside money for a flexible spending account (FSA), an account balance typically expires at the end of the year. In simpler terms: it’s use it or lose it. An FSA is a pre-tax account designed to help with your medical expenses. As 2025 nears and you have an FSA, go check your balance and understand your...

Last month, NBC CT Responds reported on a cemetery accused of moving buried bodies without telling their loved ones. And since that investigation aired, our team has heard a similar story from yet another family.

Last month, NBC CT Responds reported on a cemetery accused of moving buried bodies without telling their loved ones. And since that investigation aired, our team has heard a similar story from yet another family. “I think the families who are going through the grieving process need to be able to have some closure,” said Adam David. David, of Holyoke,…

NBC CT Responds is the first to report how a well-known toilet paper company got itself in a bit of a mess.

This week’s big headline: thousands of people living in Connecticut will soon have their medical debt forgiven. But most Connecticut residents aren’t in that boat. So what do you do if you get an unexpected medical bill? Consumers’ Checkbook said surprise bills are an ongoing and growing problem. The nonprofit helps consumers save money and make smarter choices. Executive...

This week’s big headline: thousands of people living in Connecticut will soon have their medical debt forgiven. But most residents aren’t in that boat. So what do you do if you get an unexpected medical bill?

The holiday season is a busy one, and bad actors are trying to take advantage of that. If you have been receiving unsolicited texts about package deliveries and other topics, you’re not alone.

A Montville small business owner has been in a bind. Shierka Billips spent almost $36,000 on a printer to expand her business, SVG on Demand. But she never received it, so she called NBC CT Responds for help.

A Montville small business owner has been in a bind. Shierka Billips spent almost $36,000 on a printer to expand her business, SVG on Demand. But she never received it, so she called NBC CT Responds for help. Billips purchased the printer from OmniPrint International, a California-based company, at a tradeshow this spring. She said she was told to expect…

The FBI and others are now recommending that Americans send encrypted messages while texting or emailing someone. This comes after officials told NBC News that there was an unprecedented cyberattack on American telecommunications companies by China. NBC CT Responds breaks down how we do that. Sending encrypted text means the data gets scrambled as it is sent, and only a…

As tables are getting set for Thanksgiving feasts, some folks are starting to think ahead to Black Friday sales. Planning ahead is the best thing you can do before Black Friday. Shopping experts say this not only helps you stay on budget, but it can keep you from being swindled too. How so you ask? Samantha Gordon, the deals editor…

It’s been 15 months since the fire. A cause has been determined, and plans to rebuild are in the works, and yet a Cheshire couple’s insurance claim was at a standstill until they called NBC CT Responds.

There’s a cemetery right over the CT border that’s been mixing up where bodies are buried for years, like the late father of a Southington woman. During NBC CT Responds’ investigation, other complaints were uncovered.

It’s hard enough having to say goodbye to a loved one, but NBC CT Responds spoke to families who say the pain persists when that loved one is not in their final resting place. Just ask Adrienne Porzycki of Southington. She reached out to our consumer team after her family says they learned her father’s casket was moved to...

Last month, NBC CT Responds shared a Burlington consumer’s cautionary tale. A quick online search got Lori Chadwick of Burlington a garage door repairman, but it came with a cost. She was overcharged for the work. While NBC CT Responds helped her get some cash back, her story is a good reminder to question businesses with certain state credentials,...

A Hartford woman reached out after she paid almost $60 to overnight a hefty cashier’s check to a loved one, but it never arrived.

In a world of waiting on hold or hoping a bot can fix your consumer problem, NBC CT Responds is here to help. A Hartford woman reached out after she paid almost $60 to overnight a hefty cashier’s check to a loved one, but it never arrived. On a deadline, she then spent even more money to wire the cash….